Refund policy

 

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable):
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at gmetalworks@att.net.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at gmetalworks@att.net and send your item to: 825 Rosebush Terrace Sebastian, FL 32958.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Custom made products

If you had a custom item built for you by Gallagher Metal Works LLC you have a 1 year guarantee against material defects and workmanship. If the product was built to your design or blue prints and the item is not what was expected or does not fit Gallagher Metal Works LLC. is not liable. We will try to work with you if there is an issue. If you place an order and pay for the order then decide to cancel the order there will be a $50.00 administrative fee subtracted from your original order amount.

Lifetime Warranty

If you purchase one of our items with a lifetime warranty we will repair or replace the item at our discretion, the customer is responsible for all shipping charges.  Buyer must include a copy of our invoice showing proof of purchase.

a, Stainless steel flag holders have a Lifetime Warranty against breakage when used with a 1″ pole and a 3′ X 5′ flag or smaller. Our products are built to last this is the reason we offer a lifetime warranty.

b. Stainless steel items warrantied against breakage. when used as designed.

 

Shipping
To return your product, you should mail your product to: Gallagher Metal Works LLC 825 Rosebush Terrace Sebastian, FL 32958

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.